6 May 2020

Phone Enquiries

We are still picking up your phone messages

One dedicated member of staff, Gilly, has been going into the office every day to pick up any phone messages as we recognise that not everyone is able to email us.

Gilly then duly passes the messages on to the relevant member of staff so we are able to phone you back as soon as possible.

24 April 2020

Mediation still available

Mediation has moved online!

Along with many other organisations, our service is adapting to the lockdown situation. We are now successfully using technology, that is videoconferencing, to hold meetings, with Zoom being the preferred choice. All types of mediation including Family, Neighbourhood, Workplace and Intergenerational (Time 2 Talk) can be done in this way. All you need is a smartphone and an internet connection.

Please email us to enquire - manager@hrmediation.co.uk

3 April 2020

Phone Support

Phone Support Available

We are offering phone support for clients, both existing and new, who:

• are in dispute with their neighbour (neighbourhood mediation)

  contact Ali - neighbourhood@hrmediation.co.uk

• are on the verge of family breakdown (mediation between parents and their children/teenagers)

  contact Alison - time2talk@hrmediation.co.uk

1 April 2020

Mental Health and Well Being Support in Hastings

https://www.hastingsvoluntaryaction.org.uk/news/mental-health-wellbeing-support

31 March 2020

Contact Details

Email Contact Details

For all Family Mediation enquiries - family@mediationeastsussex.co.uk

For all Neighbourhood Mediation enquiries - neighbourhood@hrmediation.co.uk

For all Time 2 Talk (Intergenerational) Mediation enquiries - time2talk@hrmediation.co.uk

To contact the Manager - manager@hrmediation.co.uk

For Conflict Coaching enquiries - training@hrmediation.co.uk

If non of the above contact - admin@hrmediation.co.uk

25 March 2020

Service Update

Service Update - staff are working from home

Our office is now closed however staff are working from home. If you need to contact us please either leave a message on our answerphone by calling 01424 446808 (we retrieve messages regularly and aim to respond as quickly as possible) or email us on manager@hrmediation.co.uk

All our existing clients should now have been contacted.

Family Mediation will continue using videoconferencing apps such as Facetime and WhatsApp

20 March 2020

We are still 'open' !

We are still ‘open’ !

Whilst our office is closed to visitors, staff are still working. We are here to answer calls, book Mediation Information and Assessments Meetings (these will happen via videoconferencing) and to assist in whatever way we can.

If you are a referrer looking to refer a client to mediation - we are still taking referrals.

We will post regular updates here and also let you know if there are any changes to the above.

18 March 2020

Coronavirus - information regarding clients

As a Coronavirus precaution we will not be holding any face to face meetings with clients for the foreseeable future.

Intergenerational (Time 2 Talk) and Neighbourhood Clients

All of our cases have been temporarily suspended and we are in the process of advising all our clients. We are unsure when meetings will resume but will be in touch with our existing clients in approximately one months time.

Family (Divorce and Separation) Clients

All Mediation Information and Assessment Meetings (MIAMS) will be carried out using videoconferencing such as Skype, WhatsApp, Facetime. This covers all our 3 venues - St Leonards-on-Sea, Eastbourne and Shoreham-by-Sea and is for all existing and new clients.

21 February 2020

Visit by MP for Hastings and Rye

We were very pleased to welcome Hastings and Rye’s new MP Sally-Ann Hart to the mediation office. Sally-Ann was keen to find out more about mediation and the services we offer.

Sally-Ann is pictured here with Nicola, Service Manager, and Alison, Deputy Manager.